Terms and Conditions
Welcome to our website. By accessing, browsing, or using this site, you acknowledge that you have read, understood, and agreed to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please discontinue the use of our services immediately.
1. Terms of Use
1.1 You agree to use this website solely for lawful purposes and in a manner that does not infringe on the rights of any person or violate any applicable laws and regulations.
1.2 All content on this site— including text, graphics, images, logos, icons, videos, and design elements —is owned by us or licensed for use. Such materials are protected by global copyright, trademark, and intellectual property laws. No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.
1.3 You must not attempt to interfere with the website’s operation, security features, or servers, including through hacking, injecting harmful code, scraping, or automated data extraction.
2. Orders and Payment
2.1 All product details, pricing, and availability listed on our website may change without prior notice. We reserve the right to update or discontinue any product at any time.
2.2 After placing an order, you will receive an order confirmation email. This confirmation does not constitute final acceptance. Final acceptance occurs only after the order is processed and shipped.
2.3 All payments must be completed using our designated payment methods. We are not responsible for issues caused by third-party payment processing platforms, delays, or transaction failures.
2.4 For custom-made or personalized products, full payment is required before production begins.
3. Shipping and Delivery
3.1 We strive to ship all orders in a timely manner; however, delivery timelines may vary depending on destination, customs inspection, holidays, natural events, and courier delays.
3.2 We are not responsible for delays or loss caused by incorrect recipient information or failure to receive the package.
3.3 Any additional taxes, duties, or import fees imposed by the destination country are the responsibility of the customer.
4. Returns and Refunds
4.1 If you are not satisfied with your purchase, you may apply for a return or refund in accordance with our Return and Refund Policy.
4.2 Returned items must meet all conditions outlined in the Return and Refund Policy to be eligible for a refund.
4.3 Custom-made or personalized items are generally not eligible for return unless defective or incorrect.
5. Limitation of Liability
5.1 The website and all content are provided on an “as is” and “as available” basis. We make no warranties—express or implied—regarding accuracy, reliability, or suitability.
5.2 To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or its services.
5.3 We are not responsible for losses caused by improper use of our products or failure to follow provided instructions.
6. Privacy Policy
6.1 We value your privacy and handle all personal information in accordance with our Privacy Policy. By using our website, you consent to our data collection and usage practices.
7. User Accounts
7.1 If you create an account on our site, you are responsible for maintaining confidentiality of your login information.
7.2 You agree to notify us immediately if you suspect unauthorized access to your account.
8. Governing Law
8.1 These Terms and Conditions are governed by the applicable laws of the relevant jurisdiction. Any disputes arising from the use of our website will be resolved in the appropriate courts.
9. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: sales@cahomai.com